IMPORTANT INFORMATION

What are Edible Arrangements? Edible arrangements are artistic displays made primarily from fresh fruits, often paired with chocolate-dipped fruits or other gourmet treats, arranged to resemble floral bouquets. Are the Fruits Fresh? Yes, we prioritize using fresh, high-quality fruits in all our arrangements. We source our ingredients carefully to ensure freshness and taste. How Long Do the Arrangements Last? Our arrangements are crafted to be enjoyed at their freshest. Typically, they are best consumed within 1-2 days of receiving them for the best taste and quality. Can I Customize My Arrangement? Absolutely! We offer customization options based on your preferences. You can select the fruits, sizes, and additional items to personalize your arrangement. Do You Accommodate Allergies or Dietary Restrictions? We take allergies and dietary restrictions seriously. While we cannot guarantee an allergen-free environment due to shared equipment, we do our best to accommodate special requests and label allergens clearly. How Do I Place an Order? You can place an order either online through our website or by visiting one of our stores. Simply select your desired arrangement, customize it if needed, and proceed to checkout. Is Delivery Available? Yes, we offer delivery services for our edible arrangements. You can select your preferred delivery date and time during the checkout process. What Is the Delivery Range? Our delivery range varies based on location. We strive to accommodate as many areas as possible. You can check the delivery options available in your area during the ordering process. What Payment Methods Do You Accept? We accept various payment methods, including credit/debit cards, online payment platforms, and cash (in-store purchases only). Specific payment options might vary by location. Can I Cancel or Modify My Order? We understand plans can change. You can cancel or modify your order within a specific timeframe before the scheduled delivery or pickup. Contact our customer service team for assistance with changes to your order. Do You Offer Corporate or Bulk Orders? Yes, we cater to corporate and bulk orders for events, gifting, or special occasions. Contact our corporate sales team to discuss your requirements and customization options. Are Your Arrangements Nutritional? While our arrangements primarily consist of fruits, which are generally nutritious, some items like chocolate-dipped fruits may contain additional ingredients. Nutritional information is available for most products upon request. How Should I Store the Arrangement? To maintain freshness, store the arrangement in the refrigerator. Cover loosely with plastic wrap or place in an airtight container. Certain fruits might need different storage conditions, and our packaging includes handling instructions. Do You Offer Seasonal or Special Holiday Arrangements? Yes, we often have seasonal and special holiday-themed arrangements available. Check our website or visit our stores closer to specific holidays for these offerings. What is Your Return or Refund Policy? We aim for customer satisfaction. If there's an issue with your order, please contact us immediately. Our customer service team will work to resolve the problem, which might include a refund or replacement based on the circumstances.